CUSTOMER INFORMATION

Privacy Policy

This policy explains the information used on RYNIVOR’s website, customer portal and support channels.

Who is responsible

RYNIVOR is owned and operated by Maanih Technologies Private Limited. This policy covers rynivor.com, our customer portal at my.rynivor.com and our support correspondence. Independent websites, email applications and payment providers also have their own privacy information.

Your pricing preference

The website stores a value named rynivor-region in your browser’s local storage. It records your manual choice of India / INR or Global / USD so that the same selection can be shown on later visits. Without a saved choice, we use a country-level network signal from our hosting provider to suggest INR for India and USD otherwise. Network location can be approximate, particularly with VPNs. We do not request precise device location, retain the returned IP address or send it to a separate geolocation service. If the signal is unavailable, USD is displayed. It contains no name, email address or payment information. You can change the selection in the header or remove it by clearing this website’s stored data in your browser.

Email inquiries

When you email us, we receive your email address, the name you provide, your message and any attachments you choose to send. We use that information to respond to your inquiry, discuss your requirements and provide requested support. Email links open your email application; they do not send a message automatically. Avoid including passwords, payment-card details or sensitive information.

Technical information and access

Hosting and access providers process technical requests to deliver and protect the website. These requests can include an IP address, browser information, requested URL and request time. The RYNIVOR website links to our customer portal for account registration, hosting orders, billing and service management. The portal processes account identifiers, contact and billing details, order records and service information needed to deliver and support your service. Authentication and session cookies help keep the portal signed in and protect account access. Do not send passwords or payment-card details by email.

Customer accounts, orders and service providers

We use account and order information to administer your account, fulfil accepted orders, provide hosting and support, communicate service or renewal information and maintain billing records. Our hosting, billing, email and access providers process the information needed for their roles. Hosting may be delivered from Singapore, and provider processing may occur outside your country. For online payments, the selected payment provider processes payment details through its own checkout. We do not ask you to email full payment-card details.

Analytics, advertising and external links

We use Google Analytics 4 on our website and general customer-portal pages to understand visits and use of our services. Analytics uses cookies and receives page, browser, device and network information. Our tracking uses clean page addresses or general categories, without enquiry contents, account details, verification links or ticket contents. You can manage cookies and tracking through your browser settings. See Google’s privacy policy for its data handling. We do not include advertising trackers or embedded social-media widgets. Following an external link connects you to another provider; review that provider’s privacy information before supplying personal information. We do not use the region preference for advertising.

Storage, security and retention

The region preference remains in local storage until you change it or clear the website’s data. Account, order, billing and support records are retained as needed to administer services, handle requests and meet applicable legal obligations. Contact us to request access, correction or deletion; some billing or dispute records may need to be retained. Exact retention and recovery arrangements depend on the record and service provider. Technical information is handled by hosting and access providers under their own service and retention arrangements. Use a trusted device and protect your email account. No transmission or storage system can guarantee absolute security.

Your choices

You can browse without sending an email, change the selected region and clear local website data at any time. Browser restrictions on local storage do not prevent you from reading the website. Applicable law may provide rights relating to personal information, including access, correction, deletion, withdrawal of consent or complaint. No statutory right is waived by this policy.

Privacy questions

For privacy questions or requests, email contact@rynivor.com. For information processed by an external access provider, use that provider’s privacy controls and contact channel.

Policy updates

We will update this policy when the website’s data handling changes. Any new collection or use requiring notice or consent must be explained before that processing begins.

RYNIVOR is owned and operated by Maanih Technologies Private Limited.

Contact & support →