How your service is delivered
Hosting access, order confirmations and service instructions are delivered to the email address registered on your customer account and through your RYNIVOR customer portal. Keep that email address accurate and check its spam or junk folder. You will not be charged a physical shipping or courier fee for these digital services.
Hosting activation
Accepted standard Aura, Orbit and Zenith hosting orders are activated within 24 hours after successful payment verification and completion of any required account or order checks. The 24-hour period runs continuously, rather than only during office hours. A payment acknowledgement alone does not confirm service activation; we send a separate acceptance or activation confirmation. Creating an account, browsing plans or placing an unpaid order does not activate hosting.
Verification and delays
If an order requires information, fraud review or another verification step, we will tell you what is needed and provide an updated activation estimate. The activation period starts once those required checks are completed. A payment-provider delay, unpaid invoice, inaccurate contact information, unavailable required domain access or an unresolved security issue can delay delivery. If we cannot meet the stated period after the required checks are complete, contact support for an update or cancellation/refund assessment under the Refund & Cancellation Policy; any applicable legal rights remain available.
Domains, DNS and website availability
Hosting activation does not by itself register or transfer a domain, change DNS, migrate an existing site or publish a completed website. Domain and DNS actions depend on valid ownership/access and any separately accepted domain order. DNS changes may take up to 48 hours to be reflected across networks; this is separate from hosting-account activation. Keep existing website and email services active until migration and routing checks are complete.
Migration assistance
For a compatible existing website, we agree the scope, required secure access and transfer schedule before migration starts. We check the transferred website and relevant email configuration with you before recommending a DNS switch. Compatibility, data size, third-party access and your approval can affect the schedule. Free migration assistance does not include unquoted redesign or custom development.
SwiftSites and custom-project milestones
SwiftSites customization, website and app development, SEO and maintenance work follow the scope and schedule in your accepted quotation or service agreement. Typical milestones are scope/content confirmation, design or build review, requested agreed revisions, customer approval and handover or launch. Dates are agreed for each project before work begins. Delays in supplying content, access or approvals can move dependent milestones; we explain the revised dates. A design example shown on the website is not itself an automatically delivered, fully configured store.
Delivery completion and access
Standard hosting delivery is confirmed when the service is activated and the access instructions are made available through your registered email or customer portal. Custom work is delivered at the agreed handover milestone, with the files, access or published site specified in the quotation. Protect credentials and maintain your own copies of important files and data. Do not email passwords or payment-card details.
Contact and working hours
Contact contact@rynivor.com or use your customer portal for delivery questions. Email and portal enquiries may be submitted at any time. Business days for administrative processing mean Monday–Friday, excluding Indian public and bank holidays.
RYNIVOR is owned and operated by Maanih Technologies Private Limited.
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