Which hosting plan is right for me?+
Choose Aura for one website and everyday essentials, Orbit for up to five websites and more capacity, or Zenith for multiple sites with unlimited allowances subject to reasonable use. Compare storage, bandwidth, email and database limits before choosing.
How do annual billing and renewals work?+
Plans are billed annually. Each plan card shows the first-year price and annual renewal. Applicable taxes are additional. Recurring billing requires your agreement; any price change is communicated before the affected renewal.
Is website migration free?+
Yes. Free website migration is included for compatible websites. Contact RYNIVOR with your website address and current platform so we can confirm the transfer scope. Keep your current hosting active and an independent backup until the transferred website and email have been checked.
Are website backups included?+
Website backups are part of our hosting service. Ask RYNIVOR Support to confirm your service’s backup schedule, retention and recovery options. Keep an independent copy of important website files, databases and email; backups do not guarantee recovery of every change.
How do I reach 24/7 Support?+
Open a support ticket from your customer account to track technical help and replies. Include your website address, service reference and a description of the issue. If you cannot access your account, email contact@rynivor.com. Please do not send passwords or payment-card details.
What does the 30-day money-back guarantee cover?+
Eligible initial RYNIVOR Cloud hosting purchases are covered for 30 days from service activation. Email your refund request within that period. The guarantee covers the hosting fee paid, excluding renewals and separately purchased services. Read the refund policy for the full terms.
Can I use WordPress and business email?+
Yes. Every plan includes WordPress support, free SSL and domain-based email. Your plan sets the number of email accounts, with up to 10 GB per mailbox. Domain configuration and email-sending safeguards apply.
What does hosting management include?+
Manage website files, domains, email and databases through your hosting control panel. RYNIVOR Support can help you find the right settings and understand your plan.
What does unlimited hosting mean?+
Zenith’s unlimited SSD storage and unmetered bandwidth support normal website use. They do not mean unlimited CPU, memory, database size or email sending. Mailboxes hold 10 GB each and individual MySQL databases have a 1 GB limit. File archives, backup storage and abusive workloads are not permitted. Read our acceptable-use conditions.
How is a hosting order confirmed?+
Choose a plan to open our customer portal, select a domain and sign in or create an account. Review the billing details, applicable tax and terms before submitting an order. A paid service is confirmed when RYNIVOR accepts the order and confirms activation. Your service confirmation includes activation and access details.